Q1. Is your company a factory or trading company?
A: We are a leading manufacturer of special trucks, tankers, trailers, and spare parts in China. Welcome to visit us in Suizhou city, the production base of Chinese special purpose vehicles.
Q2. What is your terms of payment?
A: T/T 30-50% as deposit, and the rest before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF
Q4. How about your delivery time?
A: Generally, it will take 10 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you customize the product according to my requirements?
A: Yes. We have professional R&D team, we can produce the product exactly according to your requirements.
Q6. What is the price of your product?
A: We are direct sales from the factory, so the price is very competitive. Different products have different prices. The price also depends on your special needs. To know the exact price, please contact us!
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8.What is the warranty period for your products?
A:The warranty period of export vehicles is 12 months from the date of production, and some parts are 4 to 10 months.During this period, if any manufacturing defects occur, we will provide free repair or replacement services. Paid maintenance services shall be provided outside the guarantee period.
Q9.Do your special vehicles comply with national/regional safety standards and emission regulations?
A:Yes,We have extensive export experience to ensure that vehicles meet your region's safety and emissions standards when delivered.
Q10.What after-sales services do you provide?
A:We provide comprehensive after-sales services, including vehicle maintenance, repairs, and technical support. If you encounter any issues during use, our service team will be ready to assist you promptly.
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